INFORMATION & TERMS

Why GLAMSTRAPS?
Here in Spain, on the Southern Costa Blanca, sunshine is plentiful and we ladies like to wear pretty tops that often reveal our shoulders. Inevitably those of us who need to wear a bra have to expose the least glamorous part - the straps!

When these replacement straps appeared on the scene I decided to spread the good news via this website. Now fashion conscious ladies around the world can avail themselves of these beautiful shoulder enhancing accessories.


Your Guarantee:

Glamstraps products carry a 90 day unconditional guarantee against breakage or faulty workmanship and a 21 day guarantee against unsuitability due to allergic reaction. Any goods that are faulty, damaged in transit or not to a customerís satisfaction, may be returned to Glamstraps. (See Returns Policy below)
Ordering and Payment:

Payments are accepted via the PayPal payment system and include the use of most major credit cards. You do not need a PayPal account. Just add your product to the shopping cart and follow the instructions for completing your purchase.

Payments can also be made via direct transfer into our bank account. If you wish to use this method then please contact us before placing your order and we will give you the necessary details.

If we are out of stock of a particular item but are expecting further deliveries from the manufacturer, you can still place an order. The waiting time for new supplies is usually one to three weeks, but it can occasionally be longer. On those rare occasions, you will be emailed with the option of continuing to wait or cancelling the order.Should the occasion arise where we are unable to obtain items from our suppliers a full refund will be given.
Shipping And Handling:
. All orders sent out will need to be signed for upon delivery.

We will also dispatch orders to other international destinations. All items will be dispatched using standard packaging and a recorded delivery service. Additional postage charges will apply. Please contact us for a quote.

Please be aware that when ordering goods for delivery outside of the EU the recipient may be subject to import duties and taxes levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information.

Additionally, please note that when ordering from Glamstraps, the recipient is considered the importer and must comply with all laws and regulations of the country in which the goods are received. We would also like to point out that goods dispatched internationally are subject to opening and inspection by customs authorities.


Delivery Schedule:
We will despatch goods to any address that you specify when you place your order. All orders to European addressess should arrive by recorded delivery within seven days of order. For countries outside of the EU please allow up to 28 days for delivery.

Orders will not be despatched until full payment has been received into either our Paypal account or Bank account. Please note that if paying by e-cheque into Paypal, this can take up to 3 weeks to clear.

Unfortunately, manufacturers do sometimes discontinue lines with no advance warning. We have no control over this, but will let you know if we are no longer able to fulfil an order.

We will email you if we think that it will take longer than the times specified to despatch your goods and will give you an estimated date of despatch. If you have ordered more than one item, and part of your order is not available within our stated times for delivery, you can choose whether or not to wait for the outstanding item or items to become available or whether you wish to cancel these items. If we think that your order will take more than thirty days to fulfil, we will tell you and then give you the opportunity to cancel or to receive frequent updates at your discretion.
Returns Policy
If you are not satisfied with the goods you have ordered, we will exchange them or give you a full refund, providing you notify us by email or telephone within 24 hours of the receipt of your goods. They must be returned to us in their original condition and packaging. The cost of the return postage will be the responsibility of the customer.

You may return any goods to us that are faulty, damaged in transit or do not correspond to your order. We will refund the cost of your order in full, including your return postage.

Refunds will be made once we have received and checked the items for condition, etc. This does not
affect your statutory rights.If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

Should you have any further queries on duties payable/refundable, please contact your local Customs
authority.All returned goods must be in their original packaging together with a note explaining the reason for the return.
Complaints Procedure
Glamstraps is committed to providing its customers with quality items and a high level of service.

If you are not happy either with your purchases or with the service you have received from us, then
please either email us at
info@glamstraps.com
or contact us using any of the methods set out in the
section headed "Contact". Please quote your full name and delivery address and state the nature of your
complaint as clearly as possible.

We will acknowledge your complaint as soon as we receive it and will make every effort to resolve it as
quickly and efficiently as possible.

Goods Lost In Transit

All orders will be shipped using recorded delivery service and will need to be signed for on receipt. If,
after a reasonable period of time goods are not received then please contact us at
info@glamstraps.com.
We will provide a copy of the certificate of recorded posting so that you can present this to the Post
Office claims department. The contract covered by postal charges is between the customer and the Post
Office. It is the customers responsibility to claim for any loss.

If a replacement product (or products) is required please re-order in the normal way.


Privacy Statement
We respect each site visitor's right to personal privacy. To that end, we collect and use email addresses
only as disclosed in this Privacy Statement.

Data collected by this site is used solely for the following purposes:
a. To take and fulfill customer orders
b. To administer and enhance the site and service
c. We will only disclose information to third-parties for goods delivery purposes

Email addresses collected are never shared with other organizations for commercial purposes.



Copyright © 2005 by "Glamstraps" ∑ All Rights reserved ∑E-Mail: info@glamstraps.com
GLAMSTRAPS AGENTS
WANTED THROUGHOUT
THE EU
Click here for details


DROPSHIPPERS
If you are interested in our
Dropshipping service
Click here for details
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Bare Shoulders Have Never Been So Sexy